What Factors Affect Digital Knowledge and Access?

Would you make changes if more than 25% of your website’s users need assistance? It should be clear to comprehend. According to the Centers for Disease Control and Prevention (CDC), little over a quarter of Americans are visually challenged, and some of these disabilities make it difficult to access digital information.

Businesses that follow guidelines for internet accessibility can increase user engagement for people with disabilities. They may be qualified for extra benefits that will help them save money.

QualityLogic can assist businesses in making information easier to access by utilizing test automation technologies. They examine existing internet information to identify which style is essential when developing a user-friendly website. The goal is to raise staff knowledge of accommodating all users.

How to Explain Digital Accessibility

Accessible websites and apps are available to people with impairments. Accessibility best practices assist people with disabilities in entering, moving around, and using digital domains in the same way as wheelchair ramps and Braille signs assist people with disabilities in entering, moving around, and using physical places.

What Are the Requirements for Digital Access?

Section III of the Americans with Disabilities Act (ADA) is responsible for the bulk of accessibility difficulties. This act “prohibits disability discrimination in the management of public places of accommodation.” This norm should also be applied to digital assets, which is questionable. The Americans with Disabilities Act protects businesses that provide internet access to their solutions, including through websites and mobile applications.

The Web Content Accessibility Guidelines (WCAG) are widely considered a thorough set of guidelines for improving the usability of websites and apps. The World Wide Web Consortium’s digital accessibility efforts resulted in WCAG.

Accessing electronic data may be challenging for those who have motor, sensory, mental, neurological, or physical impairments. The examples below are most likely recognized standards in each of these disciplines.

Visuals and Audio

For audio and video content, closed-captioning and subtitles are necessary.

If the headers are well-planned and the photographs are captioned in many languages, screen readers will be more beneficial.


Allow others to contact you in methods other than telephone calls and data inputs.

Maintain as few menus and page layouts as feasible.


You should be allowed to use a keyboard even if your computer doesn’t have a mouse.

What Are the Benefits of Going Digital for Businesses?

Ethical concerns are the most compelling argument to make your websites and apps inclusive. Everyone, including persons with disabilities, should have equitable access to online resources. A user-friendly website removes barriers, helping every visitor to engage successfully with your brand.

Your efforts to make your goods and services more accessible may have an impact on the opinions of your customers, prospective customers, and employees. Companies that publicly pledge to social responsibility gain more clients. Such “corporate social responsibility” has become more common in today’s business world. People will appreciate your company more if you go out of your way to attempt to eliminate impediments and make the experience pleasurable for everyone, both with and without impairments.

Everyone Will Profit from Increased Digital Accessibility

The most accessible methods may help all users, not just those with permanent limitations. When was the last time you walked around the gym with closed captions? Consider how this feature will benefit a diverse range of people, including those with impairments. People who have to move or drastically adjust their habits may benefit from accessibility as well.

Consider living with one arm only. This might be due to physical restraint, such as a broken arm, or it might be the result of childbirth. Patients with glaucoma and inattentive drivers may benefit from visual help. For many hearing loss people, closed captioning is the most useful feature. Reading, rather than listening, is a skill that you will need at some point in your life.

The accessibility features could be used without your awareness. Everyone, regardless of their limitations, will benefit from our efforts to foster a sense of belonging. As a result, disabled people enjoy various media access than those without disabilities. As a result, everyone profited.

What Exactly Does the Law Mean?

The Americans with Disabilities Act (ADA) criteria for internet accessibility had not been amended at the time this article was written. In contrast, the Justice Department restated its long-held position that access to the Internet is safeguarded under the Americans with Disabilities Act.

However, while assessing other legislation, the simplicity of online execution should be considered. Section 508 of the Rehabilitation Act of 1973 requires government agencies and departments to make data far more readily available on demand. If they are incapable of making the information and data offered by these systems accessible to persons with disabilities, they must make alternate arrangements. Everyone, including people with and without disabilities, should have equal access.

The Twenty-First Century Communications and Video Accessibility Act (CCVA) was added to the Communications Act of 1934 in 2010. New protections are included in this policy to ensure that people with disabilities have equitable access to modern technology. Individuals with disabilities must have the ability to use “advanced” telecommunications devices and services under Title I of the Act. Title II of the law requires the availability of televisions, television services, television shows, and streaming media.

The European Union (EU) currently has its own accessibility law, Directive (EU) 2016/2102. A directive, sometimes known as a regulation, is a piece of European Union law that defines the overarching goal while assigning implementation to individual member nations.


As a result of the worldwide accessibility trend, people’s expectations are shifting. As you read, significant firms such as Microsoft are developing new products that will catapult them to the top of their specific fields. Facebook’s services for visually impaired users have been improved, including the ability to change font sizes and interact with screen readers more rapidly. Meanwhile, Twitter established an Accessibility Center of Excellence to collaborate with firms from other industries to improve the accessibility of its services.

If you’re concerned that your firm is lagging behind in terms of accessibility, contact QualityLogic to see how they can help. Since its inception in 1986, they have produced several successful projects for a variety of industries. You might get a free expert audit of your current tools as well as advice on how to enhance them. Visit www.qualitylogic.com for more details. They provide software testing for specific industries, such as finance and smart energy, in addition to their essential expertise.